Frequently Asked Questions
Everything you need to know about your Cronus electronics experience.
What is the warranty period for Cronus electronics?
All Cronus products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout.
How long does shipping take for high-end components?
Standard shipping typically takes 3-5 business days. For sensitive electronic components, we use specialized protective packaging and offer expedited 2-day shipping options.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Do you offer technical support for product setup?
Yes, our dedicated technical team is available via live chat and email from 9 AM to 6 PM EST to assist you with configuration and troubleshooting.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before purchasing for international use.
Which payment methods are accepted?
We accept all major credit cards, PayPal, and flexible financing options through Affirm and Klarna for high-value purchases.